This is the privacy notice of Zentura Limited. In this document, “we”, “our”, or “us” refer to Zentura Ltd.

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We are company number 10507874 registered in the United Kingdom.

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Our registered office is at Carlton House 34 - 36 Carlton Park Industrial Estate, Carlton, Saxmundham, United Kingdom, IP17 2NL

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Our email address is hello@zenturaworkspace.co.uk and main phone number is 020 7856 0460

We are committed to ensuring your privacy is respected and protected and we are committed to ensure that we are uphold our responsibilities under the DPA ( 1998), PECR (2003) and GDPR (2018) regulations.

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This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.

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Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact hello@zenturaworkspace.co.uk.

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Data we Process

We collect, use, store and transfer different kinds of personal data about you. We have collated these into groups as follows:

Your identity includes information such as first name, last name, title.

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Your contact information includes information such as office address, work email address, work telephone numbers and any other information you have given to us for the purpose of communication or meeting.

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Technical data includes you internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

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We may aggregate anonymous data such as statistical or demographic data for any purpose. Anonymous data is data that does not identify you as an individual. Aggregated data may be derived from your personal data but is not considered personal information in law because it does not reveal your identity.

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For example, we may aggregate profile data to assess interest in a product or service.

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However, if we combine or connect aggregated data with your personal information so that it can identify you in any way, we treat the combined data as personal information, and it will be used in accordance with this privacy notice.

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Withheld Personal Information

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform that contract. In that case, we may have to stop providing a service to you. If so, we will notify you of this at the time.

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Data Processing Bases

 

Contractual Obligations

When you purchase a service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.

In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.

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We may use it in order to:

• verify your identity for security purposes

• sell products to you

• provide you with our services

• provide you with suggestions and advice on products, services and how to obtain the most from using our website

We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

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We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

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Consent Information Processing

Through certain actions when otherwise there is no contractual relationship between us, such as by asking you to agree to our use of cookies when you browse our website you provide your consent to us to process information that may be personal information.

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We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists.

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You have the right to withdraw your consent and may withdraw your consent at any time by instructing us hello@zenturaworkspace.co.uk.

 

Legitimate Interest Processing

We may process information on the basis there is a legitimate interest, either to you or to us, of doing so.

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Where we process your information on this basis, we do after having given careful consideration to:

Identifying the legitimate interest, and considering factors such as why we want to process the data, the importance of the benefits and whether the same objective could be achieved through other means

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Whether the processing is necessary and will actually help further the legitimate interest, or whether there is another less intrusive way to achieve the same result

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Whether the individual’s interests override the legitimate interest, giving careful consideration to whether you would expect us and consider it reasonable for us to process your data in this way.

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For example, we may process your data on this basis for the purposes of:

• record-keeping for the proper and necessary administration

• responding to unsolicited communication from you to which we believe you would expect a response

• protecting and asserting the legal rights of any party

• insuring against or obtaining professional advice that is required to manage operational risk

• protecting your interests where we believe we have a duty to do so

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Legal Obligation Processing

Sometimes, we must process your information in order to comply with a statutory obligation.

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For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order. This may include your personal information.

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Use of Information

 

Email Communications

We may use the information you submit on our website to contact you with the latest industry news and insights that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link provided in the footer of any email we send, or emailing hello@zenturaworkspace.co.uk.

 

Personal Information Retention

We do store it. You can make a request to delete your personal by contacting us at hello@zenturaworkspace.co.uk

 

Job application and employment

If you send us information in connection with a job application, we may keep that information in case we decide to contact you at a later date.

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If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for a relevant period before destroying or deleting it.

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Communication

When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.

 

We keep personally identifiable information you have provided us associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.

 

Complaints

When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint.

We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

 

Our Website:

Zentura Ltd is committed to ensuring that your privacy is protected when you use our website. Should we ask you to provide certain information by which you can be identified when using our website it will only be used for our legitimate interests and in accordance with this privacy policy.

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What kind of information do we gather about you online?

Where we ask you for compulsory information we only ask for the minimum required to give us sufficient information to be able to deal with your enquiry effectively.

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​We will also collect technical information about your visit and may ask you for additional information is there is a legitimate basis for doing so.

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​The information we gather may include:

• ​Your name and job title

• Your company name

• Your contact information including email addresses and phones numbers

• Demographic information such as postcode and preferences

• Technical information about your visit such as pages you visited, how often you visited, the browser and operating platform.

• Information you provide us via our online chat facility

 

Cookies

 

How we use cookies

Like most websites, we use cookies to help us improve your experience on our site. A cookie is a small file which asks permission to be placed on your computer’s hard drive. By visiting and viewing this website, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual (for example Live Chat). The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
 

By law we can store cookies on your device if they are strictly necessary for the operation of this site, but we need your consent for other types of cookies such as marketing or digital analytics. Some cookies may last for a defined period of time, such as one day or until you close your browser and others last indefinitely.

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Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
 

Our website uses cookies placed by software that operates on our servers, and by software operated by third parties whose services we use. When you first visit our website, we ask you whether you wish to learn more about our use cookies. If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.

 

By using the Zentura Ltd website you accept the use of cookies and will be asked to agree to the use of cookies on entering the website. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Cookie types

• Necessary – Necessary cookies help make a website usable by enabling basic functions like page navigation. The website cannot function properly without these cookies.

• Preferences – Preference cookies enable a website to remember information that changes the way the website behaves or looks, like the region that you are in.

• Statistics – Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

• Marketing – Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. If you opt out of storing this type of cookies you won’t see any less ads, but they might just not be as relevant.

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Personal identifiers

Requests by your web browser to our servers for web pages and other content on our website are recorded.

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We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.

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We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.

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If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally.

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Re-marketing

Re-marketing involves placing a cookie on your computer when you browse our website to be able to serve to you an advert for our products or services when you visit some other website.

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We may use a third party to provide us with re-marketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.

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Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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Other information we may keep:

We may hold other information about you or your company if we believe we have a law-abiding “legitimate basis” for doing so:

• ​Details of electronic communications or verbal we have had with you

• Information that you provide us to enable us to conduct any transactions with you

• Information we have provided you to enable you to use our services (such as account log in information).

• Information from specialist services such as credit agencies or fraud prevention agencies

 

 

Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure.

• Access to our building is limited to those that are entitled to or that have a need to be there

• All computer hardware is password protected and regularly updated with security software

• All CRM and database systems that hold your data are user and password protected

• We will never ask you for your passwords or access information on the phone or via electronic communication

• All our server access and electronic communication is encrypted and uses SSL certified platforms

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Controlling your personal information:

Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information.

• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. This right does not apply if we are processing your personal information on the lawful basis of a legal obligation.

• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

• Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances. This right does not apply if we are processing your personal information on the lawful bases of consent, contract or a legal obligation. Note that even if you cannot object to your processing based on the lawful basis of consent, you still have the right to withdraw consent.

• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. This right does not apply if we are processing your personal information on the lawful bases of a legal obligation or legitimate interests.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello@zenturaworkspace or 0207856 0460  if you wish to make a request.

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You may choose to restrict the collection or use of your personal information in the following ways:

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Whilst we will hold and use your personal data to communicate with you where we have a legitimate basis you are entitled to request that we stop using your information to communicate with you at any time. If you request that we stop doing so we will stop using your personal information in line with the procedures and timescales outlined in the DPA regulations. If you wish to request that we stop using your personal information please contact us at hello@zenturaworkspace.co.uk

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Complaint Process

If you are not happy with our privacy policy or if you have any complaint about our use of your personal information, then you should tell us at hello@zenturaworkspace.co.uk

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If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.

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If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office (ICO). This can be done at https://ico.org.uk/make-a-complaint/. We would, however, appreciate the opportunity to talk to you about your concern before you approach the ICO

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Legal Compliance

Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you. However, ultimately it is your choice as to whether you wish to use our website.

 

Changes to our Policy:

We reserve the right to make changes to our Privacy Policy, and we will post those changes on this page. Please review this policy on a regular basis for changes. We will use information in accordance with the Privacy Policy Statement under which the information was collected.

nformation Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

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 basis for changes. We will use information in accordance with the Privacy Policy Statement under which the information was collec