Workspace Consultancy
Do you ever walk into your office and feel that something’s just not working? Maybe it’s the crowded layout, the lack of collaboration spaces, or that awkward meeting room that nobody ever uses.
These things might seem small, but over time, they’ll be acting like a brake on your productivity, collaboration, and eventually profitability. In fact, a well-designed workspace can boost productivity by up to 20% (Harvard Business Review), while poor office design contributes to a staggering 31% reduction in workplace efficiency (IFMA).
With this in mind, you’re considering engaging a workspace consultant to help improve your existing office, or even move to a new one. However, as with all consultants, it’s difficult to predict the value they will add. You don’t know if a workspace consultant is right for you or not.
In this article, we’ll first explain exactly what workspace consultancy is and what it involves. We’ll then cover the outcomes of a workspace consultancy package, and how to decide if you need workspace consultancy or not. By the end of this article, you’ll be able to decide if workspace consultancy is right for you or not.
What is Workspace Consultancy?
Workspace consultancy is a service that gives you objective data and expert insights to help you make the most of your workspace. A consultant will work with your leadership team to understand what your office needs to achieve for your company. They then use a variety of techniques to gain a detailed understanding of how your people currently use your workspace. This enables them to make recommendations to close the gap between the two.
Your workspace consultant will produce a detailed report. Using primary data and expert insight, they will be able to make valuable recommendations on how to adapt your workspace. These insights will help you align your real estate with your business goals, culture, and staff needs.
What Does Workspace Consultancy Include?
Exactly what workspace consultancy includes will depend on your consultant and project scope. That said, the most common parts of workspace consultancy are:
Leadership Workshops
Leadership workshops involve speaking with your executive team to define your vision for the space. Your consultant will analyse the workspace challenges your leadership is dealing with. They will then help your leaders to define your workspace vision. This is not about aesthetics, but what your real estate achieves for your company. This will impact every decision throughout the project, so this is crucial.
Workspace Surveys
Sending out online workspace surveys to all your staff is an excellent way to include everyone in your workspace. Surveys gain a diverse range of perspectives and are quick and convenient. The resulting data enables your workspace consultant to understand how your people currently use your office. This covers how they work now, how would prefer to work, and most importantly, the gap between the two.
Occupancy Studies
Space utilisation systems provide reliable, quantitative data on how your people work. Using cameras and sensors throughout your space, snapshots are taken of occupancy levels over time. This builds up a detailed picture of exactly how your people use the office. This is incredibly valuable, as it guides how many desks, meeting spaces, etc. you need. It also indicates ways in which you can improve the productivity of your people.
What are the Outcomes From Workspace Consultancy?
The primary outcome of workspace consultancy is a report. This will often be accompanied by a presentation from the consultant. Follow-up sessions to go through the report in more detail may also be included.
If you are working with a specialist consultant, this will be the end of the process. You will then need to speak to a design and build company to create an office that carries out the report recommendations. Your consultant may also carry out initial space planning. However, you will still need a design and build company to create a full design package and then deliver the project.
If you have used a design and build company for your workspace consultancy package, their workspace strategy and design teams will work closely together to create a full workspace design that meets the needs identified in the report. They will then refurbish or fit out the space as per the design.
Is Workspace Consultancy Right for Me?
When companies ask us about workspace consultancy, a common question is “Do we need consultancy, or can we get straight on with design?”. Proceeding straight to design is usually possible. Some elements like leadership workshops can be carried out by a designer. However, a consultant will be able to give data and insight that will help make the design better. Whether or not workspace consultancy is right for you will depend on 4 key factors:
Company/ Office Size
If your office is less than 5,000 sq/ft, then the payoff of a better-informed design may not be enough to justify the extra investment. However, workspace consultancy is often a good idea for large projects of 20,000 sq/ft +. This is especially true if you are choosing whether to relocate or refurbish your office. Professional services firms are also more likely to need workspace consultancy because they are so reliant on the performance of their people.
Project Motivation
The reason behind your potential project will also have a major impact on whether you need a workspace consultant or not. If you are happy with your office but the lease is up or it is no longer big enough, then you likely won't need a consultant. On the other hand, if you are having HR challenges like productivity, then a workspace consultant may be valuable.
Budget
If you are working on a tight budget, then you may not have sufficient funds for your project to include a workspace consultant. However, a better design will increase the ROI of your project, so you do need to look beyond the upfront cost. Read this article to learn more about workspace consultancy costs.
Time Constraints
Some parts of workspace consultancy like leadership workshops don’t take much time. However, space utilisation studies can take weeks or months. If your lease expires soon, you will have to consider whether a full workspace consultancy package is practical.
Workspace Consultancy at Your Company
Workspace consultants can provide a lot of value to your project. They have the knowledge to collect data, the expertise to make recommendations, and the experience to help you avoid mistakes.
Having read this article, you now have the knowledge to decide if workspace consultancy is worth exploring further or not. If you think it is, get your Workspace Consultancy Guide here. Inside, you'll find answers to all of your most pressing workspace consultancy questions, from cost to outcomes.
To keep learning about workspace consultancy, read What Is Workplace Consultancy? What Does Workplace Consultancy Cost? and Consultancy Vs Design & Build Firm: Which Is Best For Office Consultancy?
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